What to Ask When Shopping Around for AC Repair in Phoenix
Everyone’s had to deal with this dilemma at least once in their life. In fact, air conditioning costs American homeowners about $29 billion each year, using 6% of the country’s total electric consumption. Of course, this number doesn’t reflect the repair costs that homeowners also face.
To secure the most cost-effective repair, you have to know the right questions to ask. Check out this guide if you’re looking for the best AC repair in Phoenix.
1. Which Brands of Equipment Do You Use?
There are tons of AC equipment manufacturers out there, but not all repair companies offer those options.
Not only are there many manufacturers, but each manufacturer offers several models. The difference between them varies from noise level to indoor air quality.
If the company you hire for AC repair in Phoenix has a limited range of products available, that limits your solutions. Look for the company with a wide variety, and whose technicians know the positives and negatives of each model.
2. Licensing, Insurance, and Permits?
This is one of the most important questions that customers often overlook. Without the proper licensing and insurance, your contracting choice could leave you liable for damages.
You should ask to see copies of their licensing, and double check that it’s currently valid in the state of Arizona. Don’t forget to also check their liability insurance.
3. Do You Have References?
Just like a qualified employee, a qualified business should have excellent references.
Any reputable company should have a list of customers in your area that you can contact. When you do, make sure to ask about the company’s punctuality and the quality of work they provide.
4. What Services Are Included in the Quote?
These small details add up to a lot when it comes to customer satisfaction.
One of the most important details concerns the old components of your AC system. Will those be replaced? Hopefully, that’s included in your quote, as only replacing a few parts can cause system failure down the road.
5. What About a Guarantee and Warranty?
Most customers are only concerned with the cost of the job, and not what happens after. This is where warranties and guarantees come in.
Does the manufacturer’s warranty cover the parts used for the job? And what about the guarantee? Is it a no hassle, money back guarantee?
The Best AC Repair in Phoenix
At Hays Cooling Heating & Plumbing LLC., we’ve been proving high-quality HVAC service to residents throughout the Phoenix Valley since 2001.
Our company has a “Complaint Free License and Record” with the Better Business Bureau and the Registrar of Contractors of Arizona. We have both APS and SRQ contracting qualifications.
If you’re looking to complete any HVAC related projects within your strict time frame and budget, don’t hesitate to contact us to see how we can meet your needs.
Read Related Articles:
- How Often Does a Home Air Conditioner Need to Be Serviced?
- 4 Signs You Need an AC Tune Up
- Fixing Your Broken Central Air Conditioner [AC Emergency]
About the Author
Chris and Stacia Hays, are the owners of Hays Cooling, Heating & Plumbing; a family owned and operated HVAC company in Phoenix founded in 2001 that services both commercial and residential customers. Chris leads a team of certified technicians who have over 45 years of combined experience and has earned and A+ rating with the BBB and a strong five star rating online. Hays Cooling and Heating focuses on providing support to their customers every step of the way, with exceptional service and competitive prices. If you are looking for top-notch air conditioning and heating service, contact Chris or Stacia today.