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Trying to find clear and easy to understand terms of what is actually covered in a heating or air conditioning manufacturer warranty should not be a difficult and frustrating task. However, in the business world we live, reading the fine print is typically more confusing than helpful. This is why we’ve created this page; to simplify and articulate what is included in the limited warranties offered by some of the major HVAC brands that Hays Cooling and Heating services and installs.
Before we dig too deep into this, it’s important to first clarify a few important facts.
Limited HVAC Manufacturer’s Warranties are unique to the specific brand of heating or air conditioning system you purchase for your home or office.
There are conditions that must be met in order for the warranty to be activated including:
In general, a limited manufacturer’s warranty is provided by the company that manufacturers a heating or air conditioning unit. It is not a warranty offered or provided by the company that sells the product locally or installs the product.
It covers defective parts for a determine length of time, that also meet several criteria, but does not cover the costs of professional licensed HVAC contractors to replace those parts. In other words, the limited manufacture’s warranty will cover the parts but NOT the labor required to check or replace those parts.
This is where some confusion can occur.
To inquire about extended service warranties available through Hays Cooling & Heating, please contact our team.
As explained above, a Manufacturer’s Limited Warranty is “limited” on the parts that make up the system.
However, there are a few items that this type of warranty does not cover such as:
This final notation listed above in the general limited manufacturer’s warranty guidelines has become relevant with the growth and expansion of online e-commerce websites that sell HVAC equipment to consumers.
To be clear,
The rights of consumers are protected and offered by licensed installers/dealers of these HVAC systems. In fact, buyer protection plans are available through Hays Cooling & Heating. Click here to learn more.
As we noted above, it is imperative to understand that although many air conditioning and heating systems are similar, each one has individual restrictions that should be carefully reviewed by any potential customer prior to purchase. The differences are also unique to each manufacturer.
We recommend that you take the time to click the links below to download each manufacturer’s documented limited warranty certificate.
If you have any questions about what is and what is not covered in these warranties, please contact our team as we are here to help you make an informed decision.