How To Identify AC Companies in Phoenix You Should Avoid

By // 2015.06.30

AC Companies in PhoenixIt’s typical for consumers to be skeptical of the people they deal with – especially when it comes to home contractors. Sadly, the reality is that it’s very common for there to be more bad apples than good ones in the construction and contracting business. However, there are a few warning signs that stand out like a sore thumb when it comes to determining which AC companies in Phoenix are less than trustworthy and should be avoided by any home owner.

Here are three of the top signs to look for when looking into contractors that provide heating and cooling in Phoenix that you should never call.

First Warning Sign – Contractor is not licensed by The State of Arizona

In order to offer any HVAC services, repairs or installation, a contractor must be certified and licensed by the State of Arizona. As a matter of fact, this question should be the first one that you ask of any contractor you intend on hiring to work on any HVAC issue you’re having at home. If you call a contractor and ask them if they are licensed – and they tell you no; or give you a long excuse that it’s not needed; run away quickly.

The licensing process to become a certified HVAC contractor in Arizona requires having solid knowledge on how HVAC systems work; electrical and plumbing knowledge as well. This means if a contractor is not licensed or certified by the State, there is probably a good reason why they are not. Again – no matter what the excuse might be; don’t work with any contractor that isn’t recognized by The State of Arizona as being currently licensed.

Second Warning Sign – Contractor Deals only in Cash Sales

This one might sound ridiculous, but believe it or not, there are many licensed contractors that will only complete services when paid in cash. The question you have to ask yourself is why is this an issue? When somebody wants you to pay them only in cash, it’s usually due to financial record keeping reasons. If someone is asking to be paid “only” in cash, they may be trying to hide something from local, state and federal tax agencies. If you contact a contractor, and they say that they only take cash payments – run away and find somebody else.

Third Warning Sign – Contractor Asks for Payment in Advance

Just like asking for cash payments only, when any AC companies in Phoenix ask for all of their services paid in advance – that’s a warning sign of potential issues brewing. A professional Phoenix heating & air conditioning  company will always arrive on time to their scheduled appointments and provide their services first. The exception of this rule of business is when a new AC unit is purchased. Typically, the HVAC business will have the customers pay for the new unit – or set up a payment plan before installing the system. However, if you’re contacting any contractor for a routine service or repair job, and they ask for all money up front – that’s not a good sign.

There are several great AC Companies in Phoenix – but it always seems that the bad apples leave a poor taste in customer’s mouths. Always verify that any contractor you work with is licensed, certified and approved by the BBB in Arizona. Doing some basic checking up on contractors is very smart – especially when it comes to servicing and repairing your AC system.


Ready to hire an Air Conditioning a trusted, reliable AC company in Phoenix that is licensed, bonded, and insured, family-owned and 5-star rated? Then call the Hays Cooling & Heating team today for all of your Air Conditioning and Heating needs. It Pays To Call Hays! Call 602-714-8270 Today.

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Chris Hays

Chris and Stacia Hays, are the owners of Hays Cooling and Heating; a family owned and operated HVAC company in Phoenix founded in 2001 that services both commercial and residential customers. Chris leads a team of certified technicians who have over 45 years of combined experience and has earned and A+ rating with the BBB and a strong five star rating online. Hays Cooling and Heating focuses on providing support to their customers every step of the way, with exceptional service and competitive prices. If you are looking for top-notch air conditioning and heating service, contact, Chris or Stacia today at (602) 714-8270.

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