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Looking to Hire a Top Rated Heating Repair Company in Phoenix? Here's What to Look For

What to look for in a top rated heating repair company in PhoenixThe cold winter months are fast approaching, so you’d better be ready. You don’t want the chill to catch you and your loved ones unawares, do you?

So what you now need to do is do some research on HVAC service contractors so you can hire the top rated heating repair company in Phoenix.

Just because a heating and AC contractor is well known it doesn’t mean they’re right for you. HVAC specialists are always in demand as businesses. Individuals always need their HVAC units repaired, serviced, or replaced.

Check the contractor’s reputation and credibility before signing a contract. That said, here are some useful tips to keep in mind when searching for the right heating cooling contractor in Phoenix.

Study Up

The more informed you are, the better prepared you’ll be. Consider your various heating and cooling options. Also, consider the equipment you need.

Find out what the different components of your unit do. Also, determine how often they require maintenance.

Taking your time to study up your HVAC system will help you get the most out of a heating and AC contractor.

Research & Referrals

Before hiring an HVAC contractor, find out what customers have to say about them. Find out their quality of work, customer service provided, and their ability to maneuver sticky situations.

Ask trusted family members, friends, and neighbors for recommendations. They are likely to share their experiences with good contractors, and reasons why you should stay away from other contractors.

Check out online review websites for customer experiences of many Phoenix HVAC service contractors. You’re likely to see both positive and negative reviews. Remember, these websites can be a good sounding board for unhappy customers.

Check out the responses of the heating repair companies in Phoenix.

Did they respond politely or rudely? Did they handle negative customer reviews professionally? Or did they kindly offer to sort out the issue?

Check Out the Website of the Heating Repair Company in Phoenix

Check if their website is informative. Also, check if it’s designed to be useful to customers.

A company’s website can often tell you a lot about a contractor. Check to see if they’ve got a blog you can read or videos you can watch.

Check the Better Business Bureau (BBB)

The BBB is a very useful resource for double checking the customer reviews of a particular HVAC contractor. The site shows whether the company has had any complaints from customers.

Contact your nearest Better Business Bureau with any questions you may have.

Ensure that the Contractor is Licensed, Bonded, and Insured

In the city of Phoenix, an HVAC contractor requires a license from the state. Often, the state requires that the contractor gets certified after HVAC training.

You can find out if your contractor is licensed by checking these websites: National Contractors and Contractors License Reference.

The contractor should also be bonded to protect you against unfair practices and financial loss in case something goes wrong while work goes on. Bonding is a requirement for getting licensed in Phoenix and the amount of bond varies based on the local requirements.

The company should also have worker’s compensation insurance in case their employee gets hurt while working on your property.

Ask for the Contractor’s Credentials

You’ll also want to ensure that the heating and AC contractor has got all the permits required to carry out the work. Find out whether they have experience with the repair, maintenance, or installation of your current system to prevent technical issues or misunderstanding in the future.

If you’re installing a new unit, do some digging to know which heating repairmen specialize in your specific model or brand.

A good contractor will be able to walk you through the HVAC maintenance process. Ultimately, knowing how to maintain the system on your own will save you lots of money.

Expect a Home Assessment

The contractor should spend some time inspecting your home and current system to determine your needs. A bigger HVAC system isn’t always better. The contractor should size your unit based on your home’s size, windows, and level of insulation.

A good HVAC expert will assess your ductwork (if relevant) for insulation and air leaks, and measure the airflow to ensure it meets the manufacturer’s specifications.

Don’t Choose Based on Cost

It’s tempting to pick a heating and air contractor based purely on cost, but watch out for the lowest bidder. The cheapest option isn’t necessarily the right one when it comes to heating repair companies.

HVAC units are very complicated. As such, the reliability and success of the units largely depend on the specific abilities of the technician rather than the factory specifications of the unit.

HVAC employees need to be skilled in electrical, plumbing, refrigeration, and carpentry work. HVAC is a technically challenging field, so you’ll want to ensure that your technician is skilled and experienced in all these fields.

You’ll also want to ensure that all the technicians are factory-trained and NATE-certified and fully insured by their company.

Get Estimates and Compare

A reputable heating cooling contractor will give you written estimates before they start working. The estimates should be truthful and fair.

With an upfront cost, you need not worry about unexpected costs. Your HVAC contractor should explain to you all the fees and costs before any work starts.

Once you have the estimates, shop around. Talk to other reputable contractors to compare quality and pricing. Don’t accept the lowest quote if the contractor isn’t well rated online.

Remember, it’s better to pay more upfront for quality work as it’ll save you lots of costs and frustration down the line.

Carefully read the proposal and ensure that the costs are explained clearly before you sign the contract. The contract should protect you by spelling out the project’s costs, job schedule, warranty information, and model numbers.

Final Word

The cold season is just around the corner, so take these steps to find a reputable and reliable heating repair company in Phoenix.

At Hays Cooling Heating & Plumbing, we specialize in reliable, fast HVAC repair, maintenance, and installation.

Contact us to book an appointment.

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About the Author

Chris Hays

Founder of Hays Cooling, Heating & Plumbing

Chris and Stacia Hays, are the owners of Hays Cooling, Heating & Plumbing; a family owned and operated HVAC company in Phoenix founded in 2001 that services both commercial and residential customers. Chris leads a team of certified technicians who have over 45 years of combined experience and has earned and A+ rating with the BBB and a strong five star rating online. Hays Cooling and Heating focuses on providing support to their customers every step of the way, with exceptional service and competitive prices. If you are looking for top-notch air conditioning and heating service, contact Chris or Stacia today.