What to Look for in an A/C Repair in Arcadia

ac repair in arcadia azThe summer in Arizona is blistering – literally. With temperatures often holding steady in the triple digits, finding a way to “beat the heat” takes on new meaning.

The best way to escape from the unmerciful summer sun is by retreating indoors to your air conditioner. But, what happens if your unit suddenly stops working? Or if the unit isn’t efficiently cooling the space?

There’s no reason to sweat the summer away when there are plenty of capable repair men nearby. However, when it’s time for A/C repair in Arcadia, do you know how to find the best technician for the job?

If not, you’re in the right place. Learn what to look for when hiring an A/C repair service for your Arcadia home.

Learn More About Your Unit

Before trying to hire an A/C repair technician, it’s a good idea to become more familiar with your system. Get to know the brand, model, type, and maintenance history.

Also, evaluate your space to determine if there are any rooms that are more uncomfortable than others. All this information can help guide your search.

Being more familiar with your AC unit has other benefits, too. When you know about it, you’ll be more confident when diagnosing certain issues you may encounter.

In the long run, this information can help you save money.

Search Carefully

Now you are tasked with finding the right A/C company.

A great way to start this search is by asking around. Find out if there are any contractors that your family or friends have used. Would they recommend their services?

You can even try an online search or a review site, such as Angie’s List. Here you can find verified information about A/C repair services in Arcadia.

Be sure to look into the company’s Better Business Bureau rating, too. Does the company or technician have complaints filed against them? If so, it may be time to look elsewhere.

During your research, try to find three potential technicians to use.

Find Out About Experience

It’s a good idea to find out how much experience a potential contractor has. You can do this by contacting them directly, or by looking at their website. Some things to find out about the technician’s expertise include:

  • Years in business
  • Full- or part-time contractors
  • Experience with the specific system
  • Areas of expertise
  • Continuing education or training

It’s a good idea to find a professional, full-time contractor. It’s also important for them to have experience with your specific unit.

If you have a system with special features, such as old parts or cutting-edge designs, then try to find a contractor who has worked on a similar system in the past.

Legal Compliance

In the state of Arizona, it is required for all HVAC technicians to be licensed. Be sure to ask about their license number. Once you have it, look it up to see if it is current.

You should also make sure the company has proof of insurance, specifically workers’ compensation coverage, and general liability insurance.

If they don’t have this coverage, then you may be held responsible for any accidents that occur on your property.

Ask for References

One of the most effective ways to find out if a technician offers quality services is by speaking with past customers.

Ask the contractor you are considering using for a list of past customer references. A great tip is to only ask for customers who have names that start with a certain letter. This ensures you get a random customer sample, rather than only the satisfied clients.

Once you have this information, contact a few of the people on the list. Ask about things such as how fast the job was finished, if it was completed on budget and if the work has held up over time.

Be as Specific as Possible

Always ask the contractor any type of job-specific questions you have. This is where it’s going to pay off to do your research. You can learn about the options you have and whether or not the contractor can handle them.

Some other things to find out about include how quickly the job can be done, and what type of equipment they plan to use.

Ask for Written Estimates

Make sure to request a written, itemized estimate from every contractor you speak with. Also, make sure it includes things such as the cost of materials and labor, along with tax rebates, warranties, and potential energy savings.

Remember to keep the difference in long-term costs and up-front costs in mind at all times. If your energy costs are going to increase after the unit is installed, then choosing the cheapest technician may not make sense.

Ask About Financing

In addition to getting the costs for the repairs in writing, you also need to find out if payment options are available.

This is especially important for larger jobs. There are some A/C repair services that will take an initial deposit and then split up the remaining costs into payments.

Be sure to read all the fine print and know when payments have to be made.

Make A/C Repair in Arcadia Easy with the These Tips

If you need A/C repair in Arcadia, don’t call the first name you come across.

Take some time to find the right technician for the job. Doing so will ensure the work is done right and that no issues arise.

Do you need more information about your air conditioner and when it needs service? Or, do you want to set up an appointment? If so, get in touch today.


Are you searching for a trustworthy Arcadia AC repair company? Look no further than the HVAC experts at Hays Cooling Heating & Plumbing. We specialize in reliable, speedy AC maintenance, installation, and repair!

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About the Author

Chris Hays

Founder of Hays Cooling, Heating & Plumbing

Chris and Stacia Hays, are the founders of Hays Cooling, Heating & Plumbing; a family operated HVAC company in Phoenix founded in 2001 that services both commercial and residential customers. Chris leads a team of certified technicians who have over 45 years of combined experience and has earned and A+ rating with the BBB and a strong five star rating online. Hays Cooling, Heating & Plumbing focuses on providing support to their customers every step of the way, with exceptional service and competitive prices. If you are looking for top-notch air conditioning and heating service, contact Hays today.