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About Us

Since 2001, Hays Cooling, Heating & Plumbing has provided dependable and professional services throughout the Phoenix Valley. Our team is staffed by licensed plumbers and HVAC installers, service professionals and sales associates with extensive experience supporting both residential and commercial customers. Our family-operated business has been a leading provider of full-service HVAC and Plumbing and Drain solutions for years. Every member of the Hays Cooling, Heating & Plumbing team is dedicated to ensuring that every customer interaction is a positive one.

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Our Mission

Dedicated to Quality | Hays Cooling and Heating

Our company will change the way you think about home comfort. We are a full-service company with friendly, honest, reliable employees. Hays Cooling, Heating & Plumbing will not settle for anything less than excellence. We have integrity to admit when we have made a mistake and the courage to change. We value and dedicate our time to making sure our customers know we care.

Our Dedication to Quality

Every plumbing, sewer, air conditioning or heating system repair, service or installation job we undertake begins and ends with quality. From the moment you contact our sales and service professionals, to the time your HVAC or plumbing repair or service job is complete, we strive to exceed your expectations. We also strive to ensure that every air conditioning or heating job is completed on time and within your budget. Our team excels at delivering open and clear communication. We will listen directly to your questions and offer comprehensive answers.

Our Awards & Service Record

Our Credentials

It’s said that you can never please everybody – but that’s just not our philosophy. In fact, since the first day we opened our doors, Hays Cooling, Heating & Plumbing has a “Complaint-Free Record” with the BBB and the Registrar of Contractors of Arizona (#167098). Our team also believes in furthering our education and working with dependable HVAC system providers like Trane or Day & Night to always stay ahead of the curve with new technology and repair programs. We are Trane Comfort Specialists, qualified contractors through APS and SRP, and members of the Arizona Heat Pump Council. Each of our plumbers have undergone extensive training, apprenticeship and are all licensed to complete all residential and commercial plumbing services in Phoenix.

We are very proud of our service record for achieving top marks in customer service and quality-driven air conditioning and heating service, installation and repairs. In fact, over the years Hays Cooling, Heating & Plumbing has received many local awards and certification including:

  • APS Qualified Contractor
  • SRP Qualified Contractor
  • Outstanding record with the BBB
  • Angie’s List Super Service Award Winner

We also take tremendous pride in our relationships with each customer we’ve worked with in the past. In fact, Hays Cooling, Heating & Plumbing is a top-rated Heating and Air Conditioning company in Phoenix on websites like Yelp, Facebook, Google and others.

Social Responsibility and Our Local Sponsorships

Being a member of a local community is all about support. As a successful business operating in the North Valley since 2001, Hays Cooling, Heating & Plumbing takes pride in the community we service. This is why we sponsor several local groups, organizations and events including Pinnacle High School and Horizon High School.

 

Independent Trane Comfort Specialist