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How an HVAC Manufacturer Warranty Works with an Online Purchase

By // 2017.05.02

HVAC Manufacturer WarrantyThe internet has become a vital part in almost every area of our lives, and that includes purchasing items for our home. This makes it particularly frustrating when we make a big online purchase like an HVAC system and find that we don’t receive the protection that we expected.

Many people assume that the warranty that comes with their online HVAC purchase provides the same coverage you would receive when buying from a traditional vendor. Unfortunately, this isn’t always the case. Learn more about how an HVAC manufacturer warranty is affected by an online purchase and why you should only buy your system from a trusted source.

Know Your Terms

With any major purchase, it’s important to know the terms of the contract you are entering. Failing to read the fine print of the terms of their warranty is a mistake that many consumers make when purchasing an HVAC unit online.

For example, when you buy an HVAC unit online, you will often receive a limited warranty on central AC units. In order to maintain your warranty, you will need to hire a certified vendor to handle your installation. However, most home AC warranties don’t cover the costs of installations, which catches many homeowners by surprise when it comes time to pay their installation bills.

When you purchase an HVAC unit from an online vendor, make sure that you read the fine print of the HVAC warranty so that you fully understand your coverage.

Limited Services

Another factor to consider when purchasing your HVAC unit online is what services your warranty covers. As mentioned, warranties for HVAC units purchased online do not cover installation costs. In addition, many of these warranties do not cover labor costs when your HVAC system needs to be repaired, which means you would be required to pay parts and labor completely out of pocket.

Your coverage may also be limited if you have your unit installed by a vendor that is not associated with the online store installs your unit. When you use a non-associated vendor, you will not be covered for many common HVAC repairs, which can cost you a great deal of money. Needless to say, this can result in a very frustrating, expensive situation for homeowners that are unfamiliar with their warranty. Be certain that you understand the services and costs covered by your warranty.

Coverage for Certain Parts

Having your air conditioner break down and need a major repair can be extremely frustrating, and this is particularly true when the part that you need replaced isn’t covered by your HVAC warranty. When scheduling a repair for their HVAC unit, many homeowners are surprised to find that their warranty only covers the replacement for certain HVAC parts. This means that you will have to cover the costs of certain repairs, which can be understandably annoying.

Before buying your HVAC unit online, you should be sure that you know exactly which parts are covered by your warranty and which aren’t so that you are prepared when you need a repair.

If you’re interested in purchasing an HVAC unit online, it’s crucial that you shop with a trusted central AC install company in Phoenix AZ. Purchasing your unit from an online vendor that can also handle the installation will make sure you’re getting the high-quality HVAC unit you deserve and the warranty that you need.

To learn more, check out our page:
HVAC Warranty Programs Explained

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Contact the AC experts in Phoenix at Hays Cooling & Heating to get your air conditioner up and running. Email us or call 602-714-8270 now!

 

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Chris Hays

Chris and Stacia Hays, are the owners of Hays Cooling and Heating; a family owned and operated HVAC company in Phoenix founded in 2001 that services both commercial and residential customers. Chris leads a team of certified technicians who have over 45 years of combined experience and has earned and A+ rating with the BBB and a strong five star rating online. Hays Cooling and Heating focuses on providing support to their customers every step of the way, with exceptional service and competitive prices. If you are looking for top-notch air conditioning and heating service, contact, Chris or Stacia today at (602) 714-8270.

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